Terms of Use

Terms of Use – REDCap Cloud

These TERMS OF USE (“TOU”) form a legal agreement between you (“You” or “Your”) and nPhase, Inc. (“nPhase”). Your access to, and use of REDCap Cloud (including any successor) website (“Website”), and any other nPhase applications, software, services and other content accessible by you through REDCap Cloud (together with REDCap Cloud, the “Authorized Applications”), is subject to, and governed by these TOU. Be sure to carefully read and understand all of the rights and restrictions delineated in these TOU.

For Your reference, You may print the TOU by using the “Print” option on Your browser. By accessing the Website, You confirm Your agreement to and acceptance of these TOU. nPhase reserves the right to update the TOU at any time with notice to You, and may contact you for that purpose. You may view the current applicable version of the TOU at any time by clicking on the “Terms of Use” link at the bottom of a Website page or the link on your login page of the Website.

If You do not wish to be bound by these TOU, please do not access or use the Website.

1. Access to Website. Only authorized individuals who have been granted access by an authorized person and/or their company (an “Authority Provider”) may access and use the Website. Your account is personal to You, is non-transferable, and has been set up for You as an “Authorized User” and representative of Your company. As such, You shall not provide other parties access to Your user passwords or access codes. nPhase shall not be liable for any loss that You incur as a result of someone else using Your user name or password, either with or without Your knowledge. The access and use rights granted to You under these TOU terminate immediately if You fail to comply with the terms and conditions in these TOU, or if You are no longer retained by Your company or Your rights to access the Website is revoked or otherwise restricted or suspended by the Authority Provider. nPhase also has the right, but not the duty, to terminate or suspend Your access to the Website or the Authorized Applications, without notice, for any conduct that nPhase, in its sole reasonable discretion, believes is in violation of any applicable law or is harmful to the interests of Your company, another user, a service provider or nPhase. You must at all times keep secure and maintain the confidentiality of all copies of downloaded materials in Your possession or control, including the period following termination of Your access rights.

2. Third Party Access. Unless You have been granted express authority in writing by Your company or nPhase to invite others to access the Website, You shall not provide any third parties access to the Website. If You have been granted “owner” authority to invite others to access the Website, You shall be solely responsible for verification of the identity of third parties You invite, including obtaining and maintaining records of signatures for each such individual who will access the Website using an electronic signature. Any such third party access shall be subject to these TOU.

3. License Grant and Limitations. Subject to these TOU, nPhase grants to You a non-exclusive, personal, revocable and nontransferable right to access and use the Website, and to access any applications, software, services and other content available on or through the Website for which You are authorized by an Authority Provider (together with the Website, the “Authorized Applications”). You agree not to: a) decompile, disassemble, or reverse engineer any software in the Authorized Applications, b) copy, distribute, sell, lease, sub-license or transfer any such software or materials contained in the Authorized Applications or c) alter, modify or create derivative works based on any such software or materials. In addition, You agree that: (d) You shall not misattribute the source of or otherwise falsify the information transmitted through the Authorized Applications; (e) You shall not place false or misleading information on the Authorized Applications; (f) You shall not use or access the Authorized Applications in a manner not expressly permitted by the Authority Provider or nPhase; (g) You shall not input or upload to the Authorized Applications any information which contains viruses or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system, the Authorized Applications, or that infringes the intellectual property rights of another; and (h) You may not use or access the Authorized Applications in any way that, in nPhase’s judgment, adversely affects the performance or function of the Authorized Applications or interferes with the ability of authorized parties to access the Authorized Applications. Except as described in these TOU, no other rights or licenses are granted to You concerning access or use of the Authorized Applications.

4. Copyright. nPhase, its suppliers or the original creator of the material own all copyrights to material on the Authorized Applications and all other intellectual property rights related to the Authorized Applications. nPhase grants You permission to copy materials to which You have authorized access on the Authorized Applications solely in support of Your use of the Authorized Applications or other nPhase products. You agree that any copies of material shall retain all copyright and other proprietary notices in the same form and manner as the original. You may not, without nPhase’s permission, “mirror” any material contained on the Authorized Applications or any other server. Except as specified above, nothing contained in the TOU shall be construed as conferring by implication, estoppel or otherwise any license or right under any trademark, patent, copyright, or any other intellectual property right of nPhase or any third party.

5. Trademarks. REDCap Cloud, the REDCap Cloud logo and the products and services described in Authorized Applications are either trademarks, service marks or registered trademarks of nPhase, Inc. in the U.S. and/or other countries and may not be copied, imitated or used, in whole or in part, without the express written permission of nPhase. All other trademarks, registered trademarks, product names or logos appearing on the Authorized Applications are the property of their respective owners or of nPhase, Inc. in the U.S. and/or other countries.

6. Information Provided to nPhase. To the extent permitted by data protection laws (see Section 9 of this TOU) and to the extent permitted by nPhase’s agreement with Your organization, You agree that nPhase and its related companies may use Your Submissions (which include the professional, demographic, user, facilities or training profile information maintained by You) without notice, compensation, or acknowledgement to You, in the course of nPhase’s business purposes, including but not limited to developing its own products and services. Other than to its own providers (such as sub-processors or subcontractors) subject to restrictions of confidentiality at least equal to those set forth herein, nPhase will not provide Your personal data for any purpose to any third party. Except as set forth in this TOU, Your Submissions shall not be subject to any obligation on nPhase’s part, including, without limitation, any obligation of confidentiality, and we shall not be liable for any use or disclosure of any Submissions. You bear sole responsibility for maintaining the accuracy of the information You provide to nPhase utilizing the Authorized Applications, including Your Submissions.

7. Limitation of Liability. (a) nPhase, their legal representatives as well as agents and assistants shall only be liable for damages caused by (i) grossly negligent or intentional acts; or (ii) culpable breaches of a material contractual obligation – i.e. an obligation the performance of which is required for reaching the purpose of this agreement or, respectively, the breach of which endangers reaching the purpose of this agreement and the compliance with which customer therefore usually may rely on. Any further liability for damages – irrespective of its legal ground – shall be excluded. (b) In case nPhase is liable according to clause (a)(ii) above for a culpable breach of a material contractual obligation but without acting with gross negligence or intentionally, its liability shall be limited to the damage of customer that was reasonably foreseeable for nPhase according to their knowledge when entering into these TOU. (c) nPhase shall not be liable for any indirect damages, consequential damages and loss of profit. (d) The exclusions and limitations of liability as set out above shall not apply to (i) a liability for fraudulent concealment of a defect, (ii) a liability for grossly negligent or intentional acts, (iii) a liability for damages suffered due to fatal and bodily injuries or health impairments which were culpably caused, (iv) a liability for damages due to legal costs in case of default, and (v) a liability due to statutory product liability which cannot be excluded.

8. Governing Law.

The validity, construction and performance of this Agreement will be governed by the substantive laws of the State of California, without giving effect to any provisions that would result in this Agreement being governed by the law of any jurisdiction other than that of the State of California, USA. The parties specifically disclaim the UN Convention on Contracts for the International Sale of Goods. You consent to the exclusive jurisdiction of, and venue in, any federal or state court located in the San Diego County for the purposes of adjudicating any matter arising from or in connection with these TOU. YOU EXPRESSLY WAIVE ANY OBJECTION THAT YOU MAY HAVE NOW OR HEREAFTER TO THE LAYING OF THE VENUE OR TO THE JURISDICTION OF ANY SUCH PROCEEDING. YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, AND/OR CONTENT MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE.

9. Privacy. nPhase believes strongly in protecting user privacy and providing You notice of nPhase’s collection and use of data, including Personal Data (as defined under Directive 95/46/EC, and any successor laws governing data protection). nPhase uses Your personal data to provide You access to the Authorized Applications (including the Website) where You registered for, access and make use of, the Authorized Applications. As part of Your access and use, nPhase may share Your personal data with Your the Authority Provider. Beyond the purpose of providing You access to the Website, nPhase acts as a processor (as defined under Directive 95/46/EC) for and on behalf of your company and/or the Authority Provider. As processor, nPhase will otherwise use Your personal data only according to instructions from your company and/or the Authority Provider. As such, nPhase may make use of your personal data to: (1) provide you with notice of updates to this TOU, (2) improve the Website or Authorized Applications, and (3) develop products related to the Website or Authorized Applications.

10. Compliance with Law and Good Clinical Practices. You agree to use the Website and its content in strict compliance with all applicable laws, rulings and regulations and in a fashion that does not, in the sole judgment of nPhase, negatively reflect on the goodwill or reputation of nPhase. You further agree not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation. While nPhase has designed its software and services to adhere to International Conference on Harmonisation (ICH) Good Clinical Practices (GCP) and similar international regulations and guidelines (such as those issued by EMA and FDA) applicable to electronic clinical research data, each nPhase customer and their Authorized Users are responsible for ensuring that their use of the software and services comply with all such regulations and practices.

11. Links. ANY LINKS ON THE WEBSITE THAT ALLOW YOU TO ACCESS A THIRD PARTY SITE ARE NOT UNDER THE CONTROL OF NPHASE AND NPHASE IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY THIRD-PARTY LINKED SITE, ANY LINK CONTAINED IN SUCH LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. NPHASE IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK TO A THIRD-PARTY SITE DOES NOT IMPLY ENDORSEMENT BY NPHASE OF THE SITE. CERTAIN NPHASE WEBSITES, INCLUDING OTHER PASSWORD PROTECTED SITES, CONTAIN TERMS OF USE IN ADDITION TO, OR DIFFERENT FROM THESE TOU. THE TERMS OF USE POSTED ON SUCH WEBSITES SHALL APPLY TO THEIR USE.

12. Disclaimers. Material, including software, on the Authorized Applications as well as the Authorized Applications is provided “as is”, and nPhase may change the information on the Authorized Applications. As You do not have to remunerate Your access to the Website, nPhase does not provide any warranty, unless acting willfully or with gross negligence. nPhase specifically disclaims any warranties of merchantability or fitness for a particular purpose with respect to the Authorized Applications or any content or material on the Authorized Applications. Unless explicitly confirmed in text form such as may be set forth in nPhase’s service level agreement with its customers, nPhase makes no warranty that (i) the Authorized Applications will meet Your requirements, (ii) access to the Authorized Applications will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Authorized Applications will be accurate or reliable, or (iv) any errors in the software will be corrected.

CONTACT

If You have any questions or comments regarding these TOU, nPhase’s data privacy practices, or to request access to or correction of Your personal data, please contact nPhase customer service at support@redcapcloud.com.

This constitutes the entire agreement between the parties with respect to the Authorized Applications and their use and, except with respect to any nPhase product or service containing additional or different terms of use, supersedes all prior agreements, proposals, communications between the parties and understandings, whether written or oral.

Last Updated May 15, 2016

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