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Privacy Policy

Privacy Policy

nPhase, Inc. (“nPhase”) has created this privacy policy in order to demonstrate our commitment to protecting the privacy of your information.  Because we gather important information from you, we have established this policy as a means to communicate our information gathering and dissemination practices.  nPhase is committed to protecting the privacy of both (A) individuals who visit our websites, and (B) individuals who use our platform or applications (including individuals about whom our platform or applications capture information) (Customer Data, discussed below).  We have created this Privacy Policy to explain the Personal Information we collect, how we protect it, with whom we share it, and your choices regarding your Personal Information.  If you have any questions regarding the Privacy Policy, please contact info@redcapcloud.com.

Individuals Who Visit Our Websites

The following discloses our information gathering and dissemination practices for the website(s) located at the URLs www.redcapcloud.com and any successor websites, and any websites to which nPhase may link this Privacy Policy (collectively, the “Websites” or “Sites”). By visiting our Websites or otherwise providing us with your personal information, you consent to the collection, processing, and storage of your Personal Information as described in this Privacy Policy.

What Information We Collect and How We Use That Information

Contact Information – Some areas of our Sites request or require contact and other information. During the registration process and in other instances, we may collect information such as your name, mailing address, and email address.

Internet Protocol (IP) Address – We may collect an IP address from visitors to our Sites. We may use IP addresses to help diagnose problems with our server(s), to administer our Websites, and to monitor activities on and interactions with our Websites, user preferences, and other computer and connection information relating to your use of our Sites. We may also use log files, cookies, and similar technologies (described below) to collect information about the pages you view, links you click on, and other actions you may take when accessing our Sites.

We may combine other publicly available information, such as information related to the organization for which you work, with the Personal Information that you provide to us through our Sites.

Use and Sharing of Your Personal Information – nPhase uses the Personal information we collect from you:

  • to contact you in connection with your registration or your use of the Site or our products or services;
  • to contact you in response to your inquiries, comments, and suggestions;
  • to contact you otherwise when necessary;
  • for the specific purpose for which it was volunteered;
  • to ask for your participation in brief surveys;
  • to complete any purchases or other transactions you may perform;
  • to notify you about updates, promotions, special offers, etc., regarding products and services provided by us or our affiliates or partners;
  • to be provided to our affiliates or third parties (e.g., data processors or other service providers) in connection with our legitimate business purposes;
  • to generate aggregate statistical studies;
  • as further required by law or regulation, or as requested by government authorities;
  • in connection with an acquisition, merger, sale or other transfer of all or substantially all of our business or portion thereof; and
  • for our other business purposes.

nPhase does not share, sell, rent, or trade your Personal Information collected through our Sites with third parties for their sole promotional purposes without your express consent. As set forth above, nPhase may share your Personal Information with third party service providers contracted by us to provide services on our behalf, these providers may only use information we provide to them as instructed by us.

Use of Cookies

Our Site may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record ¬keeping purposes at many websites. Use of cookies makes web¬surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.

Security

Our Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. However, it is not possible to guaranty the security or integrity of information you disclose online since a sufficiently powerful attack from an unauthorized third party could compromise your data.

Access, Choice and Opt Out

You may, at any time, “opt out” of receiving communications from us related to our products and services and/or to request the removal of your contact information from our database by writing to us at the postal or email address set forth below. However, nPhase cannot withdraw any previous disclosures made with your authorization, and we reserve the right to retain and disclose your information as permitted or required by law or regulation. You may also at any time request access to your personal data by writing to us at the postal or email address set forth below.
support@redcapcloud.com

Correcting & Updating Your Information

If any of your contact information changes or is incorrect, please email info@redcapcloud.com with your new, correct information.

Contacting the Site

If you have any questions about this Privacy Policy, the practices of this Site or your dealings with this Site, you can email:
info@redcapcloud.com 

Applicable Law

This Privacy Policy covering individuals who visit our Sites will be construed under the laws of the State of Delaware, USA, without giving effect to any conflict of law provisions. You agree to submission of any dispute to the state and federal courts located in California, USA.

Consent

By providing us with your information, you consent and agree to the terms of this Privacy Policy. Any Personal Information collected about EU visitors via our Sites is processed in the United States by nPhase or by a third party acting on our behalf. Our websites are hosted in the United States.

Individuals Who Use Our Applications (Customer Data)

As part of nPhase’s platform, applications and services, our customer’s employees and authorized users may enter Personal Information, including Personal Information from or about their authorized users, employees, and clinical trial subjects (together, “Customer Data”), into our servers.

nPhase processes Customer Data as instructed by our customers, and has no direct control or ownership of the Personal Information it processes. Our customers are responsible for complying with regulations or laws regarding notice, disclosure and/or obtaining consent prior to transferring the data to nPhase for processing purposes.

nPhase will not share or distribute Customer Data except as provided in the contractual agreements between nPhase and our customers. These agreements may provide nPhase with the rights to process or use Personal Information for nPhases business purposes including providing or developing the nPhase platform and applications, preventing or addressing service issues, support or technical problems, responding to our customer’s instructions, or as may be required by law.

Please direct any questions regarding access, correction, amendment, or deletion of your Personal Information to the customer (the data controller) for which you work or which collected your Personal Information using our platform or applications. If our customer requests us to remove the Personal Information to comply with data protection regulations, nPhase will respond to their request within 30 business days. We will refer any request for disclosure of Personal Information by a law enforcement authority to our customer unless prohibited by law, and will make such disclosures where we conclude that we are legally obligated to do so.

Changes to This Privacy Policy

nPhase reserves the right to change this Privacy Policy at any time by posting a new privacy policy at this location; nPhase will provide notification of any material changes through our Sites at least thirty (30) business days prior to the change taking effect. Therefore, you are responsible for periodically checking our Privacy Policy for changes.

Additional Information

Questions regarding this Privacy Policy or nPhase’s practices should be directed to:

nPhase, Inc.
Email: info@redcapcloud.com