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REDCap Cloud’s Real World Data Platform

How REDCap Cloud’s Real World Data Platform Works For You

The health care industry has spent more than a decade replacing manual processes with automation to advance patient care. For example, the introduction of EDC for clinical trials, EHR systems for medical records, clinical registries for foundations, medical claims payment systems for Insurance companies and mobile applications for patients. On their own, these applications have improved processes however they have left data siloed. Ultimately, the key to improving healthcare is having the right data to make the right decisions.

The challenge is making all these applications talk to each other and let the data flow among all healthcare stakeholders as a unified and collaborative system all while operating in a compliant and secure way. The drive to connect processes and systems—both internally and externally—in a standards based way has created the need for a completely different approach. One that combines the depth of application functionality with the openness of industry standards. One that brings together isolated applications and data into a single system, allowing you to leverage business processes across patient and partner communities and create software to meet your ever-changing needs.

We call this approach Unified Real World Data Management. It’s going to change the way you build, manage and deploy solutions to capture, manage data and make decisions.

REDCap Cloud Unified Real World Data Management platform empowers individuals and organizations to collect, integrate, analyze and share health data in a standards-based way to make the right decisions at the right time. The overall solution consists of a combination of applications on a state-of-the-art cloud-based platform supporting the entire data management process from beginning to end:


Global Hosting


Security is the foundation of our Unified Data Management platform. Ensuring the confidentiality, integrity and availability of customer data is of the highest importance at REDCap Cloud. As such, we have embedded security best practices throughout the organization and in our products.
REDCap Cloud provides a wide range of information regarding its hosted IT environment to customers through a variety of white papers, reports, certifications and third-party attestations. This information assists customers in understanding the controls in place relevant to the REDCap Cloud products and services they use and how independent auditors validate those controls. This information also assists customers in their efforts to account for and to validate that controls are operating effectively in their extended IT environment.
REDCap Cloud complies with the following standards and has received the following certifications:

ISO 27001 Certified
21 CFR Part 11 Validated
CDISC Compliant
HIPAA Compliant
GDPR Compliant
MedDRA & WHODrug Certified
FISMA Compliant
HITRUST Certified
Privacy Shield

We will continue to obtain the appropriate security certifications and conduct audits to
demonstrate the security of our products and services.


The REDCap Cloud platform has been Designed with stability, security and scalability in mind. The use of different logical tiers allows for the full scalability of the system by using separate web, application, transactional database and relational database physical tiers (servers or server clusters). A single multi-tiered environment can host an unlimited number of concurrent clinical studies. Additionally, our hosting is based in the United States, Canada, Europe and soon in Asia-Pacific. This allows you to offer sponsor customers a choice of where to have their data stored.


The REDCap Cloud Validation and Compliance Virtual Data Repository provides on-demand access to IQ documentation as well as a set of templates necessary to efficiently and cost-effectively validate the implementation of REDCap Cloud. The overall solution provides auditors with the necessary tools to conduct a virtual audit, which saves time and money for all stakeholders.


REDCap Cloud has developed proprietary Software Version Management (SVM) technology empowering you to simultaneously run an unlimited number of versions of REDCap Cloud Applications. For example, a client can upgrade each study in their tenant individually and at any time with full Installation Qualification (IQ) support.