Your Support System for Stronger Research

Launch Your Trial Quickly with REDCap Cloud Professional Services

REDCap Cloud is an intuitive, flexible, and easy to use system that makes it easy to design, build and manage your own studies. However, when you need support our professional services team is there to help you achieve your goals. We offer both study development and enterprise implementation services. Our professional services team has extensive experience in multiple therapeutic areas and trial designs across different Trial Phases, Registries, and ePRO.

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Study Implementation Services

Our implementation services team is here to support you in a number of ways from initial training to study design, build, and execution. Leveraging our study development methodology, we will meet your particular needs, to the extent required and when you need it.

Study Development

We offer extensive study development support at any phase, from CRF design, development, and validation, including edit check specification development and testing and maintenance.

Training

Training options include remote web-based conferencing, hands-on sessions, refresher courses, and e-learning certifications to accommodate everyone’s convenience.

Enterprise Implementation Services

Our Enterprise Implementation Services help by providing expert assistance to develop implementation plans and to validate, migrate, and integrate with existing and new technologies in your network.

Strategic Consulting and Program Management

Our strategic consulting and program management team work with customers to design and execute an overall implementation approach right for them. Implementations are broken down into workstreams including validation, a Communications Plan, system configuration, enterprise training, data management, system integrations, study migrations, and custom system development.

EDC System Integration

Despite its name, System Integration isn’t solely about the technology, it’s also about the people and business processes that are required to deliver the full value of the technology. That’s where we excel. We bring a deep understanding of the underlying business processes that should be addressed to enable a full eClinical architecture-level initiative to be effective. We enable information sharing and management between business partners, processes, and systems–to help enable effective end-to-end eClinical solutions.

EDC Study Migration

Migrate existing live studies from other EDC systems to REDCap Cloud. Using our Study Migration methodology, moving from one EDC application to another does not have to be so overwhelming. We bring the knowledge, processes, and technology that enable a rapid transition.

Single Sign-On Configuration

Remove the need for users to remember and manage multiple passwords. Our professional services team will rapidly configure REDCap Cloud’s single sign-on capabilities. This simplifies onboarding and ongoing account management.

Training & eLearning Services

Leverage our expansive knowledge database, learning resources, and feature sets to create clinical trials quickly and effortlessly, and conduct them cost effectively. The Learning Center contains everything to help you get started and see your study through with success.

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